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Greatness lies in details. "Longye Flooring takes" customer satisfaction "as its ultimate goal of service, organically combining pre-sales, during sales, and after-sales, and establishing a five-star comprehensive worry free service system, allowing consumers to experience high standards of flooring service fun.


Pre sale
1. Provide free on-site consultation services for related products.
2. Sales terminal, consultative sales.
3. Regularly hold product knowledge lectures and provide new industry consulting services.


On sale
1. A professional installation team will conduct on-site installation.
2. Professional installation equipment and installation skills.


After sales
1. A dedicated after-sales service department is always available.
2. On site service system, if any problems are found, a dedicated person will be sent to the site within 24 hours.
3. User profile system, where a warranty card rebate is mailed, we will establish a user profile.
4. User follow-up system, we visit customers through phone or service personnel.


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